Here at TJ Woods Insurance, we occasionally get notices from corporations and governmental agencies about situations that will impact our customers and communities. Recently we received such a notice from the Massachusetts Registry of Motor Vehicles (RMV) about a closure to their system during a transition from their current system to the new ATLAS system.
Between 6:00 PM on Friday, November 8th, and 7:00 AM on Tuesday, November 12th, almost all RMV services will be unavailable.
What RMV Services are Suspended?
From the notice sent to us:
During the Veterans Day transition weekend, there will be no motor vehicle inspections available in Massachusetts, no RMV online services, all RMV service locations will be closed, and AAA locations will be unable to process RMV services for AAA members.
We advise all individuals who might be affected by this to make sure to schedule inspections or registrations with the RMV before this time to avoid complications, including online services. Keep in mind that AAA member services could be disrupted during this time.
Why Is This Closure Occurring?
As mentioned above, the RMV is transitioning from their current system (known as ALARS) to a new system known as ATLAS. Specifically, they are focusing on the Registry of Motor Vehicles Release 2 (R2) of the ATLAS system, which focuses on Vehicle Services. Once completed, ATLAS will become the RMV’s new system of record, and there will be no more access to the old ALARS system. Due to the work required for the transition, RMV systems must be taken offline for the Veterans Day weekend. Law enforcement and public safety partners will still have access.
What is ATLAS, and What Changes are Happening?
ATLAS is an upgrade to the RMV systems, providing new, faster, and more convenient ways to access and exchange data, with a focus on reliability and security. This improvement will impact both agencies and individuals more access and ease-of-use. A few examples below:
- Expansion of the eServices portal to improve real-time data and efficient processing while lowering operational costs.
- An improved myRMV customer portal, adding multiple transactions, including plate replacement, applications and fees, requesting title history, and improved RMV forms.
- System training for business partners that access or exchange data (including insurance agencies like ourselves).
While this disruption is inconvenient – which is why want wanted to warn you as early as possible – we believe that the changes will make for a better experience for all, including your interactions with the RMV and agencies like ourselves who access the RMV systems as part of our day-to-day services. If you have any questions, feel free to reach out to us or contact the RMV directly.
