Coronavirus Response

To our valued clients –

We hope that you and your families are well!  We wanted to share some updates with you regarding our office and the new protocols we have put in place to keep our staff, clients and the public safe.

Our office has, and will, continue operating to meet your needs as best we can.  As you know, our office is closed for walk-ins, but we have every capable option of completing what you need remotely – such as Epay, Esignature, Fax, Scan, etc.   Almost every insurance company has the option for you to pay your bills online or call in your payment, which we highly recommend.  Our staff is available between the hours of 8:30 AM and 4:30 PM by phone or email and are more than happy to give you any company information you may need.

We ask that you do not just stop by the agency without having scheduled your visit.  If you need to come by to pick up a plate or drop off paperwork that we were unable to help you with remotely, we recommend you talk with your account manager so they can coordinate this for you and make sure you are assisted.

If we need to have a face-to-face meeting, we will adhere to the CDC and state guidelines, and will require that any onsite visits have a scheduled appointment time and ask that you please adhere to the following:

  • Be sure to arrive on time – we are asking for your help with this so that we may stay on schedule for all client meetings
  • Please remain in your car and call the office (508-755-5944) when you arrive on site.  Someone will come down to unlock the door and let you in when we are ready for you
  • You will be required to wear a mask at all times while you are in our building
  • You will be asked to fill out a screening sheet and we will take your temperature prior to entering the building
  • We ask that you do not have more than 2 people with you for your meeting.  If you know you will need to have more than that, please call and discuss with us prior to arriving

We sincerely wish times were different and we could remain the open, friendly office that we once were, however we understand the need for all of us to follow the guidelines set in place so that we can prevent the spread of this terrible disease.   We thank you in advance for your anticipated patience and cooperation during this time!

Please remember our contact info:

  • Phone: 508-755-5944              
  • Fax: 508-791-9841               
  • Email: info@woodsinsurance.com
  • Website: www.woodsinsurance.com (This is where you will find most of our insurance carrier links to take you directly to their site where you can pay your bill online.)

Thank you! We value the trust you place in us!

Jack Woods     Walter Conlin     Kimberly Croke

President          Vice President    Operations Manager